Eduvanz Financing Private Limited, registered as Non-Banking Financial Company (NBFC) with Reserve Bank of India (RBI), having its registered office at 801, Jai Antariksh, Makwana Road, Marol, Mumbai 400059 owns, manages and operates this platform under brand name “Eduvanz” (hereinafter referred as “Company”, ‘We’, “Us”, “Our”, “Eduvanz”).
If you do not agree to this Policy or any part thereof, please do not use or access our App or any part thereof.
When you use our App, we collect and store your information (personal information) which is provided by you from time to time by explicitly seeking permissions from you to get the required information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and services. This allows us to provide services and features that meets your needs, and to customize our App to make your experience safer and easier and to improve the services provided by us. More importantly, we collect personal information from you that we consider necessary for achieving the aforementioned purpose.
In general, you can browse the Website or App without telling us who you are or revealing any personal information about yourself. However, to create an account on the Website or App, you must provide us with certain basic information required to provide customized services. The information we collect from you, inter alia, including:
When you install our app, for first time login you provide us with your personal information which includes phone number for mobile number verification.
We collect information about the device you use which helps us provide features like automatic updates.
The information we collect includes your device’s unique ID i.e. IMEI number, operating system version, SDK version and mobile network information including carrier name, SIM Serial and SIM Slot.
We collect this information when you download and install the App and give the permission to read the device information.
While using the App, it periodically sends information to our servers. This information includes things like your SMS.
We don’t collect or store your personal SMS from your inbox.
We only collect financial SMS sent by 6-digit alphanumeric senders from your inbox which helps us in identifying the various accounts that you are holding and the cash flow patterns that you have as a user to help us perform a credit risk assessment which enables us to determine your risk profile and to provide you with the appropriate credit analysis to enable you to take financial facilities from the regulated financial entities and other service providers available on the App. While using the app, it periodically sends the financial SMS information to our affiliate server and to us.
Where possible, we indicate the mandatory and the optional fields. You always have the option to not provide your personal information by choosing not to use a particular service or feature on the App. We also collect other identifiable information (your payment card details and transaction histories on the App) from you when you set up a free account with us as further detailed below. While you can browse some sections of our App without being a registered member as mentioned above, certain activities (such as availing of loans from the third party lenders on the App) requires registration and for you to provide the above details. The App shall clearly display the personal information it is collecting from you, and you have the option to not provide such personal information. However, this will limit the services provided to you on the App.
We collect location information from your device to reduce the risk associated with your account.
The information the App collects, and how that information is used, depends on how you manage your privacy controls on your device.
When you install the App, we store the information we collect with unique identifiers tied to the device you’re using.
We collect information from the device when you download and install the App and explicitly seek permissions from YOU to get the required information from the device.
The information we collect from your device includes the unique ID i.e. IMEI number, information on operating system, SDK version and mobile network information including carrier name, SIM Serial and SIM Slot, your profile information, list of installed apps, wi-fi information.
We collect information about your device to provide automatic updates and additional security so that your account is not used in other people’s devices. In addition, the information provides us valuable feedback on your identity as a device holder as well as your device behaviour, thereby allowing us to improve our services and provide an enhanced customized user experience to you.
We use data to build better services.
We use the information we collect from the App for the following purposes:
We use your information to deliver our Service like processing your SMSs and identifying your bank transactional messages to provide you with your bank accounts information on the App. This information includes bank name, bank account number, balance and credit and debit history for an account.
We also use your information to ensure that our Services are working as intended such as tracking outages or troubleshooting issues that you report to us. We also use your information to make improvements to our Service to provide correct transaction information to our users.
3. We use different technologies to process your information for the abovementioned purposes. We use algorithms that analyse your content or other features tailored and to recognize pattern in data to provide you with appropriate transaction details on our app.
You have choices regarding the information we collect and how it is used:
The Website/App intends to protect your personal information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt all sensitive personal information when we transmit such information over the internet. We also require that our registered third party service providers protect such information from unauthorized access, use and disclosure.
Our App has stringent security measures in place to protect the loss, misuse and alteration of information under control. We Endeavour to safeguard and ensure the security of the information provided by you. We use Secure Sockets Layers (SSL) based encryption, for the transmission of the information, which is currently the required level of encryption in India as per the law.
We blend security at multiple steps within our products with the state-of-the-art technology to ensure our systems maintain strong security measures and the overall data and privacy security design allow us to defend our systems ranging from low hanging issue up to sophisticated attacks.
We do not share your personal information with companies, organizations, or individuals outside of the App except in the following cases:
We’ll share personal information outside of the App when we have your consent. We will ask for your explicit consent to share any sensitive personal information.
We will share personal information outside of the App if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
We build security into our Services to protect your information.
The App is built with strict security features that continuously protects your information.
Our App has stringent security measures in place to protect the loss, misuse and alteration of information under control. We Endeavour to safeguard and ensure the security of the information provided by you. We use Secure Sockets Layers (SSL) based encryption, for the transmission of the information, which is currently the permitted level of encryption in India. When the information provided by you is not transmitted through this encryption, your system (if configured accordingly) will display an appropriate message ensuring the best level of secrecy for your information.
We work hard to protect from unauthorized access, alteration, disclosure or destruction of information we hold, including:
To delete your information, you can:
This may prevent to collect your information from your device periodically.
Reach out to Eduvanz if you wish to delete your information from our servers.
We maintain your information on servers located in India. Data protection laws vary among countries, with some providing more protection than others. We also comply with certain legal frameworks relating to the transfer of data as mentioned and required under the Information Technology Act, 2000.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
We will share your information with only our registered third parties including our regulated financial partners for provision of services on the Website and/or for facilitation of a loan / facility to a User. We will share your information with third parties only in such manner as described below:
In case we use or disclose your information for any purpose not specified above, we will take your explicit consent.
Our application has a link to a registered third party SDK which collects data on our behalf and data is stored to a secured server to perform a credit risk assessment. We ensure that our third party service provider takes extensive security measures in order to protect your personal information against loss, misuse or alteration of the data.
Our third-party service provider employs separation of environments and segregation of duties and have strict role-based access control on a documented, authorized, need-to-use basis. The stored data is protected and stored by application-level encryption. They enforce key management services to limit access to data.
Furthermore, our registered third party service provider provides hosting security – they use industry-leading anti-virus, anti-malware, intrusion prevention systems, intrusion detection systems, file integrity monitoring, and application control solutions.
While using Eduvanz Application, the customer agrees not to, by any means (including hacking, cracking or defacing any portion of the Application) indulge in illegal or unauthorized activities including the following:
When does this policy apply:
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Details of the Grievance Officer of the Company are provided below:
Mr. Raheel Shah
Eduvanz Financing Private Limited
801, Jai Antariksh bldg, Makwana Road, Marol Naka Andheri (E), Mumbai 400057 Phone: 022-4973 3674 Email: firstname.lastname@example.org Time: Monday -Saturday (9.30 am till 8.30 pm)